Accessibility Statement

We want as many people as possible to be able to use this website. That means you should be able to:

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• Zoom in up to 400% without text spilling off the screen

• Navigate most of the site using just a keyboard

• Use screen readers to access most content

• Adjust colours, contrast levels and fonts to suit your needs

 

We’ve also aimed to make the text as simple as possible to understand.

 

How accessible this website is

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We know some parts of this website are not fully accessible. Based on the latest accessibility monitoring

report (October 2025), the following issues have been identified and are not yet rectified:

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• The website does not reflow correctly at 400% zoom, requiring both horizontal and vertical scrolling

   to view content

• Content within dropdown menus overflows the screen at high zoom and cannot be scrolled

• Content triggered on hover or focus cannot be dismissed easily or reliably

• Poor colour contrast on hover across multiple interactive elements, including form error messages

• Some text is very small and may be difficult to read

• Underlined text is used for emphasis and may be confused with links

• The page lacks a first-level heading

• Some links are not descriptive, not visible to screen readers, or do not receive keyboard focus

• Links use redundant title text or duplicate destination labels

• Icons and buttons are missing accessible text, including navigation and video controls

• Keyboard focus is not visible on certain interactive elements

• Some buttons and icons are too small or closely spaced

• Multiple images and icons have missing, null, or unclear alternative text

• The language attribute is missing or unclear

• Some technical labels used to support screen readers and keyboard navigation are missing or inconsistent,

   affecting how interactive content is announced and controlled

 

We are actively working to address these issues and improve accessibility across the site.

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Feedback and contact information

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If you need information on this website in a different format like accessible PDF, large print, easy read, audio

recording or braille:

Email: communications@watford.gov.uk
We’ll consider your request and respond within 10 working days.

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Reporting accessibility problems

We’re always looking to improve the accessibility of this website. If you find any problems not listed above or think

we’re not meeting accessibility requirements, please email communications@watford.gov.uk.

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Enforcement procedure

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information

Watford Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies

(Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

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Compliance status:
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the

non-compliances listed above.